About VICATEL

Tanzania's Trusted Technology Services Partner

VICATEL LTD is a technology services company based in Dar es Salaam, providing IT solutions, enterprise software, hardware, and professional services to Tanzanian organizations for over 20 years.

20+
Years in Business
15+
Government Clients
4+
Financial Institutions
1
Mission: Excellence
Our Story

Who We Are

VICATEL LTD (Victoria Computers & Telecoms Limited) is a technology services company headquartered at 12th Floor, Golden Jubilee Towers, Dar es Salaam, Tanzania. For over 20 years, we have been serving Tanzanian organizations with reliable IT solutions and dedicated local support.

We operate as a reseller and implementation partner, bringing world-class technology from global vendors to the Tanzanian market. Our services include hardware sales, enterprise software, web development, hosting, IT support, and professional training.

VICATEL is Tanzania's only authorized reseller of Diligent One products (formerly ACL), delivered through our partnership with Revival Holdings (RHL), the authorized distributor for Africa based in South Africa.

Our Mission

To empower Tanzanian organizations by providing access to world-class technology, delivered with the local expertise and dedicated support needed for lasting success.

Our Vision

To be East Africa's most trusted technology services partner — known for delivering exceptional value through global solutions and local expertise.

Our Services

What VICATEL Provides

As a full-service technology company, VICATEL offers a comprehensive range of products and services to meet the diverse needs of Tanzanian organizations.

Computer hardware and equipment sales
Enterprise software solutions
Governance, Risk, and Compliance (GRC) platforms
Website development services
Web and email hosting
IT support and maintenance
Printer sales and maintenance
Professional training and certification
Key Partnership

Diligent One GRC Platform

VICATEL is the only authorized reseller of Diligent One in Tanzania. We provide licensing, implementation, training, and support for this globally-trusted governance, risk, and compliance platform.

Our Approach

Global Products, Local Implementation

VICATEL operates as a reseller and implementation partner. We bring world-class technology to Tanzania and ensure successful adoption through hands-on local support.

Step 1

Global Partnerships

We partner with leading technology vendors to bring proven, enterprise-grade solutions to the Tanzanian market.

Step 2

Local Implementation

Our team handles all aspects of deployment — licensing, configuration, integration, and customization for local needs.

Step 3

Expert Training

We train your team to maximize the value of every solution, with ongoing skills development and certification support.

Step 4

Dedicated Support

Local, responsive support from our Dar es Salaam office — we are with you every step of the way.

Our Journey

Two Decades of Service

04
2004

Company Founded

VICATEL LTD (Victoria Computers & Telecoms Limited) established in Dar es Salaam as a technology services company.

08
2008

Government Sector Entry

Began providing IT solutions and services to public sector institutions across Tanzania.

15
2015

Diligent Partnership

Became Tanzania's authorized reseller for Diligent One through partnership with Revival Holdings.

20
2020

Training Expansion

Expanded services to include CISA certification preparation and comprehensive GRC training programs.

24
2024

20+ Years of Service

Celebrating over two decades as Tanzania's trusted technology services partner.

What Drives Us

Our Core Values

Integrity

We conduct business with honesty and transparency in all our dealings.

Excellence

We strive for the highest standards in everything we do.

Partnership

We build lasting relationships with our clients based on trust and mutual success.

Innovation

We embrace new technologies and approaches to deliver better solutions.

Visit Us

Our Office

Located in the heart of Dar es Salaam's business district, our office is easily accessible and ready to welcome you.

Address
12th Floor, Golden Jubilee Towers
Ohio Street, Dar es Salaam, Tanzania
Contact Us

Ready to Work Together?

Let's discuss how VICATEL can help your organization achieve its technology goals.

Request a Consultation